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Killing an Irate Idiot Customer with Humor

For all of you out there who've had to deal with an
irate customer, this one is for you. An award should
go to the United Airlines gate agent in Denver for
being smart and funny, and making her point, when
confronted with a passenger who probably deserved
to fly as baggage.

A crowded United flight was canceled. A single agent
was rebooking a long line of inconvenienced travelers.
Suddenly an angry passenger pushed his way to the
desk. He slapped his ticket down on the counter and
said, "I HAVE to be on this flight and it has to be
FIRST CLASS."

The agent replied, "I'm sorry, sir. I'll be happy to
try to help you, but I've got to help these folks
first, and I'm sure we'll be able to work
something out."

The passenger was unimpressed. He asked loudly, so
that the passengers behind him could hear, "Do you
have any idea who I am?"

Without hesitating, the gate agent smiled and grabbed
her public address microphone. "May I have your
attention please?" she began, her voice bellowing
throughout the terminal. "We have a passenger here at
the gate WHO DOES NOT KNOW WHO HE IS. If anyone can
help him find his identity, please come to the gate."

With the folks behind him in line laughing hysterically, the
man glared at the United agent,
gritted his teeth and swore, "F*** you!"

Submitted By: Anonymous...